Guest Experience & Wax Sales Specialist

European Wax Center, Inc.; Virginia (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Complementary waxing services

Discount on skincare products

401(k) plan

Sick leave

Life and disability insurance

FSA & dependent care

Pre-tax commuter benefits

Career development

Job summary

European Wax Center, Inc. is seeking a Guest Service Associate to deliver an exceptional guest experience while meeting sales goals and supporting management with daily tasks.

You will educate guests on services and Wax Passes, upsell products, assist with check-ins/outs, and help maintain a clean, welcoming center. A high school diploma and 2+ years in customer service are required.

The role offers ongoing training and growth opportunities with flexible hours, including weekends.

Qualifications

• 2+ years customer service or sales experience, preferably in retail.
• High school diploma or GED.
• Excellent written and verbal communication.
• Ability to work flexible days and hours, including weekends/evenings.

Responsibilities

• Develop understanding of European Wax Center services and products.
• Upsell and cross-sell retail products and waxing services.
• Educate guests on benefits of Wax Passes.
• Administer check-ins and check-outs, processing payments and reservations.
• Open and close the center, maintain a clean lobby and restrooms.

Skills

Customer service

Sales experience

Interpersonal skills

Communication skills

Education

High school diploma or GED

Job description

European Wax Center, Inc. is seeking a Guest Service Associate to deliver an exceptional guest experience while meeting sales goals and supporting management with daily tasks.

You will educate guests on services and Wax Passes, upsell products, assist with check-ins/outs, and help maintain a clean, welcoming center. A high school diploma and 2+ years in customer service are required.

The role offers ongoing training and growth opportunities with flexible hours, including weekends.