Guest Experience & Wax Sales Specialist

European Wax Center; Whitings Corner (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

European Wax Center in Connecticut is seeking a Guest Service/Sales Associate to create a warm, welcoming experience for guests. You will greet guests, uncover needs, discuss waxing options, promotions, and prebooking.

Maintain a clean front desk and lobby, support teammates, and participate in ongoing brand training to stay current on products and sales techniques. Exceptional communication helps resolve concerns promptly.

Qualifications

• One year of related service or retail experience.
• Strongly prefer previous sales experience.
• Exceptional interpersonal and communication skills.
• Proficiency with point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Outstanding communication skills.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor to set a positive tone.
• Engage guests to understand needs and skincare goals.
• Educate guests on wax pass options, promotions, and prebooking.
• Hold front desk conversations, book reservations, and address inquiries promptly.
• Maintain an organized front desk and lobby, upholding brand standards of cleanliness.

Skills

Guest service

Sales

Communication

Retail experience

Teamwork

Tools

POS systems

Job description

European Wax Center in Connecticut is seeking a Guest Service/Sales Associate to create a warm, welcoming experience for guests. You will greet guests, uncover needs, discuss waxing options, promotions, and prebooking.

Maintain a clean front desk and lobby, support teammates, and participate in ongoing brand training to stay current on products and sales techniques. Exceptional communication helps resolve concerns promptly.