Guest Services Usher — Welcoming & Safe Seating

Sight Sound; Branson (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Sight & Sound in Branson, MO seeks an Usher to provide guests with top-level customer service and safety, including courteous, timely seating and ensuring guest comfort. The role requires collaboration with Box Office, House and Concessions to resolve concerns and maintain a welcoming environment.

The temporary full-time position runs through December 31, 2026, and requires strong interpersonal skills, problem solving, and physical agility to escort guests as needed.

Qualifications

• Excellent interpersonal skills and friendliness.
• Ability to discern, negotiate and solve problems while remaining approachable.
• Able to safely escort guests and navigate stairs and uneven surfaces.
• Demonstrates awareness of guest perspective and comfort.
• Desires to advocate for Sight & Sound among guests.

Responsibilities

• Provide top-level customer service through directing and assisting guests.
• Prepare the House for reception of guests.
• Coordinate with Box Office, House and Concessions to resolve guest concerns.
• Monitor and assist with restroom and lobby appearance.
• Assist with emergencies in public areas involving guests.
• Maintain unity within the Guest Services Department.

Skills

Interpersonal skills

Discernment & negotiation

Problem solving

Guest-friendly & outgoing

Physical agility for stairs & escort

Job description

Sight & Sound in Branson, MO seeks an Usher to provide guests with top-level customer service and safety, including courteous, timely seating and ensuring guest comfort. The role requires collaboration with Box Office, House and Concessions to resolve concerns and maintain a welcoming environment.

The temporary full-time position runs through December 31, 2026, and requires strong interpersonal skills, problem solving, and physical agility to escort guests as needed.