Guest Experience Usher & Seating Host

Sight & Sound Brand; Branson (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Sight & Sound in Branson, MO seeks an Usher to deliver top-tier guest service and ensure a safe, comfortable experience for all guests.

Responsibilities include guiding guests to seating, coordinating with Box Office, House, and Concessions, and maintaining lobby and restroom areas. This temporary full-time role ends December 31, 2026, with compliance to federal employment verification requirements.

Qualifications

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk stairs, uneven surfaces, and escort guests to their seats.
• Awareness of and sensitivity to the guest's perspective.
• Desire for each guest to become a Sight & Sound advocate.

Responsibilities

• Provide the highest level of customer service by directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customer concerns; assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Interpersonal skills

Customer service

Problem solving

Physical agility

Guest perspective awareness

Advocacy for Sight & Sound

Education

High School or better

Job description

Sight & Sound in Branson, MO seeks an Usher to deliver top-tier guest service and ensure a safe, comfortable experience for all guests.

Responsibilities include guiding guests to seating, coordinating with Box Office, House, and Concessions, and maintaining lobby and restroom areas. This temporary full-time role ends December 31, 2026, with compliance to federal employment verification requirements.