Guest Experience Host (Usher & Greeter)

Sight-; Branson (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Sight & Sound in Branson is seeking an Usher to provide guests with exceptional customer service and ensure safety during seating and movement throughout the venue. You will work with Box Office, House and Concessions to resolve concerns, assist guests with special needs, monitor lobbies and restrooms, and respond to emergencies while maintaining team cohesion.

Preferred candidates have strong interpersonal skills and a friendly, outgoing attitude; physical agility to navigate stairs and

Qualifications

• High interpersonal/people skills.
• Physical agility to walk stairs and escort guests.
• Customer service experience preferred.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns; assist with special needs.
• Monitor and assist with restroom and lobby appearance.
• Assist with emergencies involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Customer service

Interpersonal skills

Education

High School or better

Job description

Sight & Sound in Branson is seeking an Usher to provide guests with exceptional customer service and ensure safety during seating and movement throughout the venue. You will work with Box Office, House and Concessions to resolve concerns, assist guests with special needs, monitor lobbies and restrooms, and respond to emergencies while maintaining team cohesion.

Preferred candidates have strong interpersonal skills and a friendly, outgoing attitude; physical agility to navigate stairs and