Guest Experience Usher & Greeter

Sight Sound; Branson (MO); On-site; USD 24,000 - 32,000; Full time

Job summary

Sight & Sound in Branson, MO seeks an Usher to deliver the highest levels of guest service and safety. You will direct and assist guests, prepare the venue, and collaborate with Box Office, House, and Concessions to address concerns.

This role emphasizes friendly, outgoing service, physical mobility to move around the venue, and a commitment to making every guest feel welcome and attended to. Responsibilities include monitoring restrooms and lobby, assisting with emergencies, escorting guests,

Qualifications

• High interpersonal/people skills.
• Ability to provide courteous, safe guest seating.
• Excellent customer service and communication abilities.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns.
• Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Interpersonal skills

People skills

Customer service

Problem solving

Friendly and outgoing

Job description

Sight & Sound in Branson, MO seeks an Usher to deliver the highest levels of guest service and safety. You will direct and assist guests, prepare the venue, and collaborate with Box Office, House, and Concessions to address concerns.

This role emphasizes friendly, outgoing service, physical mobility to move around the venue, and a commitment to making every guest feel welcome and attended to. Responsibilities include monitoring restrooms and lobby, assisting with emergencies, escorting guests,