Guest Experience Ambassador

Sight & Sound Brand; Branson (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Sight & Sound in Branson, MO is seeking an enthusiastic Usher to greet guests, seat them, and ensure safety and comfort across the venue. You will collaborate with Box Office, House, and Concessions to resolve guest concerns and maintain a welcoming environment.

Ideal candidates have strong interpersonal skills, a friendly and outgoing attitude, and the ability to escort guests as needed. High School or better required, with a commitment to guest experience and safety.

Qualifications

• High interpersonal/people skills.
• Good discernment and problem-solving abilities.
• Friendly and outgoing demeanor.
• Willingness to assist guests and resolve concerns.

Responsibilities

• Provide the highest level of customer service by directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customer concerns.
• Monitor and assist with restroom and lobby appearance.
• Assist with emergency situations in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Interpersonal skills

Problem solving

Friendly and outgoing

Approachability

Education

High School or better

Job description

Sight & Sound in Branson, MO is seeking an enthusiastic Usher to greet guests, seat them, and ensure safety and comfort across the venue. You will collaborate with Box Office, House, and Concessions to resolve guest concerns and maintain a welcoming environment.

Ideal candidates have strong interpersonal skills, a friendly and outgoing attitude, and the ability to escort guests as needed. High School or better required, with a commitment to guest experience and safety.