Usher-Greeter (Temporary Part-Time)

Sight Sound; Branson (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Sight & Sound in Branson is seeking an attentive Usher to welcome guests and deliver exceptional service. You will direct seating, assist guests, and help prepare the venue for performances, ensuring comfort and safety throughout the show.

This on-site role requires strong interpersonal skills, problem solving, and the stamina to move up and down stairs, with a focus on guest experience and advocating for Sight & Sound values.

Qualifications

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Interpersonal skills

Problem solving

Guest perspective awareness

Physical stamina

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities Include

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.