Guest Experience Ambassador

Sight & Sound Brand; Branson (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Sight & Sound in Branson, MO is seeking an Usher to welcome guests, seat them, and ensure a safe, pleasant visit. You will work with Box Office, House, and Concessions to resolve concerns and keep lobbies and restrooms clean and orderly.

The role requires strong people skills, reliability, and the physical ability to move and escort guests as needed. A positive, team-oriented attitude and focus on guest experience are essential.

Qualifications

• Excellent interpersonal skills and the ability to interact with guests professionally.
• Able to assess situations, solve problems, and remain approachable.
• Able to walk stairs and move to assist guests as needed.

Responsibilities

• Direct and assist guests to provide the highest level of service.
• Prepare the House for reception of guests.
• Coordinate with Box Office, House, and Concessions to resolve concerns.
• Assist guests with special needs and requests.
• Monitor and maintain restroom and lobby appearance.
• Assist with emergencies in public areas.
• Support teamwork within the Guest Services department.

Skills

Interpersonal skills

Customer service

Problem solving

Guest escort

Physical agility

Education

High School diploma

Job description

Sight & Sound in Branson, MO is seeking an Usher to welcome guests, seat them, and ensure a safe, pleasant visit. You will work with Box Office, House, and Concessions to resolve concerns and keep lobbies and restrooms clean and orderly.

The role requires strong people skills, reliability, and the physical ability to move and escort guests as needed. A positive, team-oriented attitude and focus on guest experience are essential.