Guest Services Supervisor: Growth Path & 401k Benefits

Hotel Equities; Northbrook (IL); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid Time Off

Job summary

A hospitality company is seeking an experienced Hotel Front Office Supervisor in Northbrook, IL. In this role, you will provide exceptional customer service, manage front desk operations, and support the Front Office Manager. Responsibilities include greeting guests, resolving issues, and overseeing checkout processes. The ideal candidate has strong communication skills and a high school diploma. Competitive pay, benefits, and room for career growth are available.

Qualifications

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Requires good verbal and written communication skills.
• Must possess basic computational ability.

Responsibilities

• Greet and welcome guests upon arrival.
• Support Front Office Manager in resolving guest issues.
• Supervise front desk operations and assist staff.

Skills

Communication skills

Customer service orientation

Problem-solving abilities

Basic mathematical skills

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

A hospitality company is seeking an experienced Hotel Front Office Supervisor in Northbrook, IL. In this role, you will provide exceptional customer service, manage front desk operations, and support the Front Office Manager. Responsibilities include greeting guests, resolving issues, and overseeing checkout processes. The ideal candidate has strong communication skills and a high school diploma. Competitive pay, benefits, and room for career growth are available.