Guest Experience Front Desk Clerk — Flexible Hours & Growth

E.M.A. Hospitality; Itasca (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive hourly wage

Comprehensive training program

Employee discounts on hotel stays

Flexible scheduling options

Job summary

A leading hotel company in Illinois is seeking a Front Desk Clerk to provide exceptional guest services including check-ins and check-outs, managing reservations, and maintaining records. Ideal candidates will possess strong communication and organizational skills, with experience in hospitality preferred. Flexible scheduling, competitive wages, and opportunities for advancement are offered. Join us to enhance guest experiences in a friendly and dynamic environment.

Qualifications

• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet guests upon arrival and ensure a smooth check-in process.
• Respond to guest inquiries and resolve complaints promptly.
• Assist guests with making reservations and modifications.
• Maintain accurate records of guest accounts and prepare daily reports.
• Monitor the lobby and ensure the safety of guests and staff.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management systems

MS Office

Job description

A leading hotel company in Illinois is seeking a Front Desk Clerk to provide exceptional guest services including check-ins and check-outs, managing reservations, and maintaining records. Ideal candidates will possess strong communication and organizational skills, with experience in hospitality preferred. Flexible scheduling, competitive wages, and opportunities for advancement are offered. Join us to enhance guest experiences in a friendly and dynamic environment.