Guest Services Specialist - Sundays Off, Weekly Pay

InTown Lessee Services LLC; Chester (VA); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with company match

PTO

Job summary

InTown Suites in Chester, VA seeks a Guest Services Representative to assist guests at the front desk. You will check guests in and out, handle guest issues professionally, and support staff to maintain safety and a clean lobby environment.

The role requires strong English, math, and computer skills, plus flexibility to work long hours and shifts as needed. Competitive benefits accompany full-time employment.

Qualifications

• Valid driver’s license with current auto insurance.
• Ability to read and interpret various reports and hotel information.
• Proficient in English for interactions with guests and staff.
• Basic math to balance cash and compute room revenue.
• General computer skills and front desk software familiarity.
• Knowledge of front office operations and guest relations standards.
• Ability to manage multiple tasks calmly in busy environments.
• Flexibility to work long hours as business needs demand.

Responsibilities

• Assist guests courteously and efficiently at the front desk.
• Check guests in/out in a timely, professional manner.
• Represent the hotel professionally and handle guest issues.
• Notify leadership of any safety, security, or cash concerns.
• Keep desk and office areas clean and organized.
• Travel to other properties and banks as needed.
• Support property staff and uphold safety standards.

Skills

Driver's license

Reading reports

English fluency

Math skills

Computer proficiency

Front office operations

Communication

Time management

Staff guidance

Job description

InTown Suites in Chester, VA seeks a Guest Services Representative to assist guests at the front desk. You will check guests in and out, handle guest issues professionally, and support staff to maintain safety and a clean lobby environment.

The role requires strong English, math, and computer skills, plus flexibility to work long hours and shifts as needed. Competitive benefits accompany full-time employment.