Guest Services Specialist — Weekly Pay & Growth

Extended Stay America; Chesapeake (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program

Employee Perks Program

Job summary

An extended stay hotel chain in Chesapeake, VA is looking for a Guest Services Representative. The role emphasizes providing exceptional service to guests, ensuring prompt check-in/check-out, and efficiently handling payments. Key responsibilities include maintaining cleanliness and organization in the hotel, responding to guest inquiries, and assisting in various tasks as needed. Ideal candidates should have a High School Diploma or GED and display a strong commitment to guest satisfaction. Competitive wages and benefits are offered.

Qualifications

• Must demonstrate a commitment to providing the best possible experience for guests.
• Proficient in handling guest requests and payment processing.
• Ability to maintain cleanliness and organization in common areas.

Responsibilities

• Assist guests with check-in/out and respond to their requests.
• Maintain cleanliness in various areas of the hotel.
• Process reservations and manage guest information.

Skills

English proficiency

Customer service

Cash handling

Problem-solving

Education

High School Diploma or GED

Job description

An extended stay hotel chain in Chesapeake, VA is looking for a Guest Services Representative. The role emphasizes providing exceptional service to guests, ensuring prompt check-in/check-out, and efficiently handling payments. Key responsibilities include maintaining cleanliness and organization in the hotel, responding to guest inquiries, and assisting in various tasks as needed. Ideal candidates should have a High School Diploma or GED and display a strong commitment to guest satisfaction. Competitive wages and benefits are offered.