Guest Services Specialist – Front Desk & Reservations

Home2 Suites Sioux Falls - Sanford Medical Center; Sioux Falls (SD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PTO with immediate accrual

Health Insurance

401(k) with immediate match

Job summary

Home2 Suites Sioux Falls - Sanford Medical Center is hiring a Guest Service Representative to join an award-winning team. You will be responsible for check-in, check-out, and handling guest interactions, ensuring that every visitor feels welcomed and appreciated.

Strong customer service and communication skills are a must. Work in a fast-paced environment with flexible scheduling, including weekend availability. The role offers health insurance, PTO, and numerous other benefits.

Qualifications

• Proficiently speak, read, write, and comprehend the English language.
• Basic mathematical aptitude and knowledge of cash handling procedures.
• Able to work in a fast-paced environment.

Responsibilities

• Ensure every guest is greeted in a unique and personable way.
• Book guest hotel reservations and register guests.
• Assist in resolving guest complaints and maintain accurate records.

Skills

Customer service

Communication skills

Problem solving

Education

High School Graduate or GED

Tools

MS Office

Job description

Home2 Suites Sioux Falls - Sanford Medical Center is hiring a Guest Service Representative to join an award-winning team. You will be responsible for check-in, check-out, and handling guest interactions, ensuring that every visitor feels welcomed and appreciated.

Strong customer service and communication skills are a must. Work in a fast-paced environment with flexible scheduling, including weekend availability. The role offers health insurance, PTO, and numerous other benefits.