Patient Access & Scheduling Specialist

Sanford; Sioux Falls (SD); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health is seeking a Patient Access Representative in Sioux Falls to deliver outstanding service to patients as the first point of contact, via phone or in-clinic. You will greet patients, verify demographics, and guide them through necessary documents.

Daily duties include scheduling with nursing staff, coordinating referrals, collecting payments, and supporting the front desk through various clerical tasks to ensure a smooth patient experience.

Qualifications

• High school diploma or equivalent preferred.
• Post-secondary education helpful for advancement.
• One year of work experience, preferably in a medical office setting.

Responsibilities

• Greet patients, verify demographics, and handle registration tasks.
• Coordinate scheduling with nursing team and providers; manage referrals and pre-authorizations.
• Handle payments, co-pays, and balance inquiries; operate multi-line phone; assist with office duties.

Skills

Customer service

Medical terminology

Work experience in medical office

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health is seeking a Patient Access Representative in Sioux Falls to deliver outstanding service to patients as the first point of contact, via phone or in-clinic. You will greet patients, verify demographics, and guide them through necessary documents.

Daily duties include scheduling with nursing staff, coordinating referrals, collecting payments, and supporting the front desk through various clerical tasks to ensure a smooth patient experience.