Guest Service Agent - Front Desk (Weekend Shifts)

Highpoint Hotel; Sioux Falls (SD); Vor Ort; USD 35.000 - 43.000; Teilzeit

Zusammenfassung

Highpoint Hotel in Sioux Falls, SD seeks a friendly Front Desk Agent to provide outstanding guest service and manage check-in/check-out processes. This part-time role requires weekend availability and a proactive, service-oriented mindset.

Typical shifts run 3:00 PM–11:00 PM, weekends included. You will greet guests, handle inquiries, coordinate reservations, and support the sales team to ensure memorable stays. Join a team that values hospitality and collaboration.

Qualifikationen

• Ability to be on feet for up to 8 hours.
• Ability to lift up to 40 lb.
• Detail oriented.
• Customer service experience helpful.
• Works well alone and with others.

Aufgaben

• Greet guests politely and resolve inquiries in person or by phone.
• Follow telephone, sales, and reservation processes and complete administrative duties.
• Collaborate with sales and staff to deliver excellent guest experiences.
• Manage check-in and check-out in a friendly, efficient manner.
• Update the communication log to stay current with hotel developments.
• Maintain a clean, well-supplied lobby and front desk; arrange supplies as needed.

Kenntnisse

Guest service

Customer service

Communication

Teamwork

Jobbeschreibung

Highpoint Hotel in Sioux Falls, SD seeks a friendly Front Desk Agent to provide outstanding guest service and manage check-in/check-out processes. This part-time role requires weekend availability and a proactive, service-oriented mindset.

Typical shifts run 3:00 PM–11:00 PM, weekends included. You will greet guests, handle inquiries, coordinate reservations, and support the sales team to ensure memorable stays. Join a team that values hospitality and collaboration.