Guest Services Specialist — Front Desk & Reservations

Extended Stay America; Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Competitive wages

Employee recognition programs

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America in Charleston, South Carolina is looking for a Guest Services Representative to ensure the best possible experience for guests. Responsibilities include assisting with check-ins, managing guest requests, maintaining cleanliness in common areas, and processing payments. Successful candidates will hold a High School diploma or GED, be proficient in English, and possess strong customer service skills. The position offers weekly pay, competitive wages, and various employee benefits.

Qualifications

• Must have a High School Diploma or GED.
• Ability to understand and communicate proficiently in English.
• Experience in customer service preferred.

Responsibilities

• Assist guests with check-in and check-out processes.
• Respond to guest requests and resolve issues.
• Maintain cleanliness in the front desk and lobby areas.

Skills

Communication in English

Customer service skills

Cash handling

Problem-solving

Education

High School Diploma or GED

Tools

Property management system

Job description

Extended Stay America in Charleston, South Carolina is looking for a Guest Services Representative to ensure the best possible experience for guests. Responsibilities include assisting with check-ins, managing guest requests, maintaining cleanliness in common areas, and processing payments. Successful candidates will hold a High School diploma or GED, be proficient in English, and possess strong customer service skills. The position offers weekly pay, competitive wages, and various employee benefits.