Guest Services Specialist

Charlestowne Hotels; Fayetteville (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

A well-known hospitality company is seeking a Front Desk Agent in Fayetteville, Arkansas. The successful candidate will provide exceptional guest services such as check-in/out, conduct room assignments, and ensure accurate accounting procedures. Ideal applicants have a high school diploma or GED, customer service experience, and skills in property management systems. Join a dynamic team to help create memorable guest experiences in a fast-paced environment.

Qualifications

• Experience in customer service, ideally in hospitality.
• Ability to read and interpret procedure manuals.
• Effective presentation of information to guests.

Responsibilities

• Provide high level of customer service.
• Check in and out hotel guests professionally.
• Monitor room availability and selling status.

Skills

Customer service skills

Attention to detail

Ability to operate Property Management System

Effective communication

Education

High school diploma or GED

Tools

PBX system

Property Management System

Job description

A well-known hospitality company is seeking a Front Desk Agent in Fayetteville, Arkansas. The successful candidate will provide exceptional guest services such as check-in/out, conduct room assignments, and ensure accurate accounting procedures. Ideal applicants have a high school diploma or GED, customer service experience, and skills in property management systems. Join a dynamic team to help create memorable guest experiences in a fast-paced environment.