Guest Experience Front Desk Specialist

Tandem Hospitality Group, LLC; Fort Smith (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Tandem Hospitality Group, LLC in Fort Smith, Arkansas is looking for a Front Desk Agent. This role will provide quality guest services including registration, check-out, and communication with hotel guests.

The ideal candidate has a high school diploma and experience in customer service. Responsibilities include ensuring guest satisfaction, handling check-ins and check-outs, and managing cash and credit transactions.

Join our team and help create a welcoming atmosphere for our guests!

Qualifications

• 6 months to 1-year related experience and/or training required.
• Ability to read and interpret procedure manuals.
• Ability to lift and/or move up to 25 pounds.

Responsibilities

• Provide high level of customer service.
• Check in and out hotel guests in a friendly manner.
• Complete daily shift bank accounting.

Skills

Customer service skills

Ability to use Property Management System

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Tandem Hospitality Group, LLC in Fort Smith, Arkansas is looking for a Front Desk Agent. This role will provide quality guest services including registration, check-out, and communication with hotel guests.

The ideal candidate has a high school diploma and experience in customer service. Responsibilities include ensuring guest satisfaction, handling check-ins and check-outs, and managing cash and credit transactions.

Join our team and help create a welcoming atmosphere for our guests!