Guest Experience Agent — Flexible Schedule & Growth

TownePlace/Fairfield Inn Forrest City, AR; Forrest City (AR); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k)

Flexible schedule

Employee discount

Job summary

A hospitality company in Forrest City is looking for a Front Desk Associate to provide excellent customer service to guests. You will manage reservations, check-ins, and guest inquiries while promoting hotel amenities. The ideal candidate has a high school diploma, strong communication skills, and the ability to work under pressure. This position offers a starting salary of $13 - $14 per hour, along with various benefits including medical coverage, vacation pay, and career growth opportunities.

Qualifications

• Must have basic computational ability.
• Able to lift up to 15 lbs occasionally.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Responsibilities

• Greet and welcome guests upon arrival.
• Respond to and resolve guest complaints.
• Assist guests with luggage upon their arrival to and departure from the hotel.

Skills

Customer service

Communication

Basic math skills

Problem-solving

Education

High School diploma / Secondary qualification

Job description

A hospitality company in Forrest City is looking for a Front Desk Associate to provide excellent customer service to guests. You will manage reservations, check-ins, and guest inquiries while promoting hotel amenities. The ideal candidate has a high school diploma, strong communication skills, and the ability to work under pressure. This position offers a starting salary of $13 - $14 per hour, along with various benefits including medical coverage, vacation pay, and career growth opportunities.