Guest Services & Security Officer

FirstService Residential; Miami Beach (FL); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full benefits

401k with company match

Paid holidays

Resumo da oferta

FirstService Residential in Miami Beach, FL is seeking a full-time Security Associate to welcome residents and guests and maintain a safe property. You will monitor access, respond to emergencies, maintain logs, and assist the Security Supervisor with daily operations, delivering strong customer service and clear communication.

This role requires reading the Continental Employee Handbook/SOPs, working 7:00am–3:00pm on Fri, Sat, Mon and Tue, and may include additional duties as needed.

Qualificações

• High school diploma or equivalent required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two (2) to three (3) years of business experience in a similar position preferred.
• Command of information system hardware/software is required. Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsabilidades

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Reads and understands The Continental Employee Handbook/Security SOPs.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Conhecimentos

Customer service

Communication

Interpersonal skills

Written communication

Multilingual (desirable)

Formação académica

High school diploma or equivalent

College courses in business or hospitality preferred

Descrição da oferta de emprego

FirstService Residential in Miami Beach, FL is seeking a full-time Security Associate to welcome residents and guests and maintain a safe property. You will monitor access, respond to emergencies, maintain logs, and assist the Security Supervisor with daily operations, delivering strong customer service and clear communication.

This role requires reading the Continental Employee Handbook/SOPs, working 7:00am–3:00pm on Fri, Sat, Mon and Tue, and may include additional duties as needed.