Guest Services Restaurant Server - AM/PM Shifts

Embassy Suites by Hilton Dulles Airport; Herndon (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Disability insurance

401(k)

Life insurance

Tuition reimbursement

Hotel employee discounts

Complimentary room stays

Weekly payroll

Job summary

Embassy Suites by Hilton Dulles Airport in Herndon, VA is seeking a Restaurant Server to join Marty’s Bar & Grille. The role includes serving guests with a friendly and professional demeanor in a six-story atrium dining area, with breakfast and dinner seven days a week.

Wage is $14 per hour plus tips, with opportunities for tips-based earnings. The ideal candidate has a high school diploma or GED, relevant guest service experience, and the ability to work AM or PM shifts.

Qualifications

• High school diploma/GED or equivalent experience required.
• TIPS or CARE beverage service certification desired, or the ability to obtain certification is required.
• Must have one or more years of previous guest service experience.
• Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.
• Must have the ability to speak, understand, and write English in order to meet guest’s needs.
• Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift.
• Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.
• Prefer one or more years of previous serving experience in a fast-paced restaurant environment.
• EEO AA M/F/Vet/Disabled

Responsibilities

• Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner.
• Serving Duties: Listens attentively, takes orders accurately, and uses proper serving techniques.
• Side Work: Completes all required side work including cleaning restaurant, stations, and supplies.
• Helps control expenses: Follows cash handling and cost controls.
• Works Safely: Maintains a clean and safe work area per regulations.
• Self/Workload Management: Plans, organizes and prioritizes tasks; attends meetings.
• Works collaboratively with all others: Supports team and department needs.

Skills

Guest service

Customer service

English proficiency

Physical stamina

Education

High school diploma or GED

Job description

Embassy Suites by Hilton Dulles Airport in Herndon, VA is seeking a Restaurant Server to join Marty’s Bar & Grille. The role includes serving guests with a friendly and professional demeanor in a six-story atrium dining area, with breakfast and dinner seven days a week.

Wage is $14 per hour plus tips, with opportunities for tips-based earnings. The ideal candidate has a high school diploma or GED, relevant guest service experience, and the ability to work AM or PM shifts.