Guest Services & Reservations Specialist

Extended Stay America; Avon (OH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering discounts to major companies

Job summary

Extended Stay America in Avon, Ohio, is seeking a Guest Services Representative who is committed to ensuring an exceptional experience for our guests. You will assist with check-in and check-out, process reservations, and handle guest inquiries while maintaining a clean lobby area.

Qualified candidates should possess a High School Diploma or GED and have strong communication and problem-solving skills. Benefits include weekly pay, competitive wages, and a great working environment.

Qualifications

• High School Diploma or GED or equivalent experience.
• Strong communication skills to engage with guests and associates.
• Ability to manage and solve guest-related issues efficiently.

Responsibilities

• Assist guests with check-in and check-out processes.
• Process reservations and collect payments.
• Maintain a clean and organized work area.
• Engage in cross-training in housekeeping and laundry.

Skills

Communication in English

Customer service skills

Problem-solving

Education

High School Diploma or GED

Tools

Property management system technology

Job description

Extended Stay America in Avon, Ohio, is seeking a Guest Services Representative who is committed to ensuring an exceptional experience for our guests. You will assist with check-in and check-out, process reservations, and handle guest inquiries while maintaining a clean lobby area.

Qualified candidates should possess a High School Diploma or GED and have strong communication and problem-solving skills. Benefits include weekly pay, competitive wages, and a great working environment.