Guest Services & Reservations Coordinator (DailyPay)

Sun Communities; Arlington (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Dental plan

Vision plan

401(k) match

DailyPay

Paid Time Off

Job summary

Sun Communities in Arlington, TX, is seeking a Guest Services Coordinator to manage routine office work and assist residents and guests at the resort. You will greet guests, field feedback, handle reservations, process payments in Yardi, and support daily operations.

The role requires a high school diploma, two years of admin experience, and proficiency with MS Office. Strong customer service, communication, and problem-solving skills are essential, as is a valid driver’s license.

Qualifications

• High School Diploma or GED required.
• 2 years administrative experience required.
• 6 months experience with property management and/or reservation systems preferred.
• 6 months hotel or resort front desk experience preferred.
• Strong customer service skills.
• Excellent telephone skills.
• Good problem solving skills.
• Proficient in Microsoft Office Suite.
• Valid driver's license.

Responsibilities

• Greets guests and establishes rapport with guests and residents.
• Fields comments, suggestions, and complaints to RV Resort Manager.
• Maintains petty cash and records expenditures.
• Performs general administrative duties (phones, typing, filing, etc.).
• Processes payments in Yardi and posts to proper accounts; issues receipts.
• Prepare and distribute resort communications and notices.
• Assist with guest reservations in person and by phone.
• Ensure office supplies are stocked and order as needed.
• Assist with planning events and resident relations activities.
• Assist with marketing materials preparation.
• Make collection calls for site rental payments and refer bad debts.
• Process move-ins and move-outs; maintain resort records and files.
• Enter prospect information into systems and track approvals/denials.
• Review inventory, show homes, and assist with rental applications.
• Review invoices and other payables; submit for approval.
• Check guests in/out and maintain petty cash.
• Perform other duties as assigned.

Skills

Customer service

Telephone skills

Problem solving

Professional appearance

Data entry

MS Office

Verbal communication

Interpersonal skills

Education

High School Diploma or GED

Tools

Yardi

Property management software

Job description

Sun Communities in Arlington, TX, is seeking a Guest Services Coordinator to manage routine office work and assist residents and guests at the resort. You will greet guests, field feedback, handle reservations, process payments in Yardi, and support daily operations.

The role requires a high school diploma, two years of admin experience, and proficiency with MS Office. Strong customer service, communication, and problem-solving skills are essential, as is a valid driver’s license.