Guest Services Representative

Children's Hospital Los Angeles; Los Angeles (CA); On-site; USD 48,000 - 49,000; Full time

Job summary

Children's Hospital Los Angeles is seeking a Guest Services Representative to serve as an information resource and assist visitors in the hospital lobbies. The role includes visitor triage and ensuring compliance with visitation and safety policies.

The position is full-time with weekend and variable weekday shifts. Bilingual English/Spanish preferred; hospital experience is a plus.

Qualifications

• Bilingual in English/Spanish preferred.
• Experience in a healthcare environment preferred.

Responsibilities

• Represent the hospital as an information resource and assist visitors.
• Provide visitor triage in hospital lobbies in accordance with visitation and safety policies.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

GUEST SERVICES# Guest Services Representative1. Home2. Careers3. Job Listings4. Guest Services RepresentativeLocations:: Los Angeles, CaliforniaJob Category:: Administrative / ClericalPosition Type:: Full-TimeShift:: Days### Job DescriptionJoin a team that's shaping the future of pediatric care. Children’s Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.### Overview**Schedule:** Weekends 1:30 PM-10:00 PM and 2 Variable Weekdays.Purpose Statement/Position Summary: The Guest Services Rep represents hospital as an information resource, and provides visitor triage, in the hospital lobbies in accordance with CHLA visitation and safety policies and procedures.**Minimum Qualifications/Work Experience:** Bilingual in English/Spanish preferred. Experience in a healthcare environment preferred.**Education/Licensure/Certification:** High school diploma or equivalent.### Pay Scale Information**$47,840.00-$48,880.00**CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.