Program Manager, Patient and Family Education RN

Children's Hospital Los Angeles; Los Angeles (CA); Hybrid; USD 112,000 - 149,000; Full time

Job summary

Children's Hospital Los Angeles is seeking a Program Manager for the Patient and Family Education program. The role oversees planning, implementation, and evaluation of education courses across the care continuum, coordinating with inpatient, ambulatory, and community teams.

You will lead needs assessments, ensure content is accessible and evidence-based, and track program metrics. A graduate-level RN with specialty certification and California licensure is required, with most work on-site in

Qualifications

• 5+ years nursing experience, at least 3 in pediatrics.
• Strong organizational, data analysis, and project management skills.
• Excellent verbal and written communication.
• Experience with patient/family education preferred.

Responsibilities

• Oversee planning, implementation, and evaluation of patient/family education courses.
• Lead needs assessments to align education with patient populations.
• Consult inpatient, ambulatory, and community teams to ensure continuity of care.
• Track, analyze, and report program metrics to demonstrate impact.
• Drive continuous quality improvement of educational content.

Skills

Nursing experience

Pediatrics

Project management

Data analysis

Communication skills

Education

RN with graduate level

California RN Licensure

AHA BLS certification

Job description

PATIENT & FAMILY EDUCATION# Program Manager, Patient and Family Education RN1. Home2. Careers3. Job Listings4. Program Manager, Patient and Family Education RNLocations:: Los Angeles, CaliforniaJob Category:: Clinical ProfessionalPosition Type:: Full-TimeShift:: Days### Job DescriptionJoin a team that's shaping the future of pediatric care. Children’s Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.### Overview**Hours:** Monday-Friday, primarily days with occasional schedule variations based on operational needs. Potential hybrid opportunity, though approximately 90% of the role is on-site.**Purpose Statement/Position Summary:**The Program Manager oversees the patient and family education program, with responsibility for planning, implementation, and evaluation of the patient/family education courses for patients across the care continuum Leads regular needs assessments to understand changes in patient populations and associated family learning needs and quality/safety trends for home-based care. Serves as a consultant to inpatient, ambulatory, and community settings to ensure continuity of care and programmatic offerings that minimize harm in the home setting and optimize patient outcomes and the patient/family experience. Leads continuous quality improvement initiatives to ensure that educational content is accessible, relevant, and evidence-based and uses a multimodal teaching approach to meet learning needs of a diverse population of patients and families. Tracks, analyzes, and reports program metrics to demonstrate impact and program sustainability.**Minimum Qualifications/Work Experience:***Required*:* 5+ years’ experience in nursing, with at least 3 years’ experience in pediatrics.* Strong organizational, data analysis, and project management skills* Excellent verbal and written communication skills*Preferred*:* Experience with patient/family education**Education/Licensure/Certification:***Required*:* RN prepared at the graduate level in nursing or a related field AND certified in area of specialty* California RN Licensure* American Heart Association BLS certification### Pay Scale Information**$111,862.40-$149,136.00**CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.