Guest Services Pro - Travel Perks & Growth

Thompson Nashville; Nashville (TN); Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401k

Life Insurance

Short-Term Disability

Long-Term Disability

EAP

Tuition Reimbursement

Travel Perks

Résumé du poste

Thompson Nashville is seeking a friendly Front Desk/Guest Services Associate to greet guests, register arrivals, and close out guest accounts with accuracy. You will handle payments, provide information on local attractions, and maintain a high standard of service.

Opportunity for growth in a busy hotel environment with strong benefits. The role requires standing for long periods, clear English communication, and reliable attendance.

Qualifications

• Calculator ability for moderately complex math tasks.
• Ability to effectively deal with customers with patience and diplomacy.
• Ability to stand and move continuously in front office areas.
• Clear English communication, both spoken and written.
• Ability to input information accurately in a computer system.
• Hearing and vision to respond to emergencies and safety needs.
• Minimum education/experience combination that provides required skills.

Responsabilités

• Greet guests warmly and register them promptly.
• Complete check-in/out process and balance house accounts.
• Handle payments, including cash, vouchers, and cards.
• Answer phones and relay messages accurately.
• Assist guests with inquiries about local attractions and services.
• Follow safety rules and assist in emergencies.
• Support other front office duties as assigned by supervisor.

Connaissances

Calculator

Customer service

Stamina

English proficiency

Computer input

Emergency awareness

Formation

High school diploma preferred

Description du poste

Thompson Nashville is seeking a friendly Front Desk/Guest Services Associate to greet guests, register arrivals, and close out guest accounts with accuracy. You will handle payments, provide information on local attractions, and maintain a high standard of service.

Opportunity for growth in a busy hotel environment with strong benefits. The role requires standing for long periods, clear English communication, and reliable attendance.