Guest Services Pro: Front Desk & Weekly Pay

ESA Management, LLC; Bellevue (WA); On-site; USD 59,744,000 - 66,125,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Medical Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

EAP

Job summary

Extended Stay America in Seattle area seeks a Guest Services Representative to assist guests, handle check-in/check-out, answer phones, and process payments. You will maintain front desk organization, aid in daily front office paperwork, and ensure safety procedures are followed.

Strong communication in English and a service mindset are essential. The role involves selling ESA values, identifying sales opportunities, and providing accommodations as needed while upholding brand standards and

Qualifications

• High school diploma or GED, or 1–3 months related experience.
• English proficiency to communicate with guests and vendors.
• Experience in front desk or guest services preferred.

Responsibilities

• Assist guests, answer phones, check guests in/out, collect payments.
• Process reservations, registrations, payments, and departures per guidelines.
• Maintain cash, credit cards, and city ledger accounts per policy.

Skills

English proficiency

PMS software

Cash handling

Guest service

Audits/reports

Problem solving

Education

High school diploma or GED

Tools

Property management system (PMS)

Job description

Extended Stay America in Seattle area seeks a Guest Services Representative to assist guests, handle check-in/check-out, answer phones, and process payments. You will maintain front desk organization, aid in daily front office paperwork, and ensure safety procedures are followed.

Strong communication in English and a service mindset are essential. The role involves selling ESA values, identifying sales opportunities, and providing accommodations as needed while upholding brand standards and