Guest Services Pro — Front Desk at a Resort

Travel + Leisure Co.; Fort Lauderdale (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Paid time off (PTO)

Life and disability coverage

Employee assistance program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in Fort Lauderdale. You will warmly welcome guests, guide them through registration, provide resort information, and quote room rates.

The role involves processing transactions, balancing cash, and handling reservations with attention to detail. The position emphasizes strong communication, problem-solving, and a friendly, can-do attitude to ensure memorable guest experiences.

Qualifications

• Hospitality mindset with guest-facing experience.
• Ability to communicate clearly in English, both written and spoken.
• Accurate cash handling and basic math skills.

Responsibilities

• Greet guests and assist from check-in to checkout.
• Provide information about resort, area attractions, and room rates.
• Handle cash/credit transactions following procedures and balance receipts.
• Assist with reservations and room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Hospitality

Customer service

Communication (English)

Problem solving

Math basics

Multitasking

Attention to detail

Computer/office skills

Tools

POS/ cash handling

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in Fort Lauderdale. You will warmly welcome guests, guide them through registration, provide resort information, and quote room rates.

The role involves processing transactions, balancing cash, and handling reservations with attention to detail. The position emphasizes strong communication, problem-solving, and a friendly, can-do attitude to ensure memorable guest experiences.