Guest Services & Pick-Up Specialist

Floor & Decor; Highlands Ranch (CO); Vor Ort; USD 26.000 - 33.000; Vollzeit

Benefits dieser Stelle

Bonus opportunities

401k match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Zusammenfassung

Floor & Decor Holdings Inc. is seeking team members for full-time and part-time roles in Colorado. The position involves greeting customers, managing storage buy pick-ups, and delivering orders at the POS.

You will showcase product knowledge and assist customers with selections while adhering to safety and SOPs. Ideal candidates have at least 1 year of retail experience, strong communication and interpersonal skills, and comfort with computer systems in a fast-paced environment.

Qualifikationen

• 1 year of retail sales experience required or equivalent.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and associates.
• Strong computer skills with internet project coordination experience.
• Self-starter who works well in a fast-paced environment.

Aufgaben

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the car topper program.
• Demonstrate knowledge and comply with phone answering SOP.
• Verify the identity of the person picking up orders.
• Obtain required customer information on all pick-ups.
• Deliver customer orders at the POS.
• Adhere to safety SOPs for lifting.
• Provide product knowledge and assist with questions and selections.
• Clean and stock products per brand standards.

Kenntnisse

Retail sales experience

Excellent communication

Interpersonal skills

Computer skills

POS system experience

Self-starter

Tools

POS systems

Jobbeschreibung

Floor & Decor Holdings Inc. is seeking team members for full-time and part-time roles in Colorado. The position involves greeting customers, managing storage buy pick-ups, and delivering orders at the POS.

You will showcase product knowledge and assist customers with selections while adhering to safety and SOPs. Ideal candidates have at least 1 year of retail experience, strong communication and interpersonal skills, and comfort with computer systems in a fast-paced environment.