Guest Services Navigator - Denver Front Desk

Stonebridge Companies; Denver (CO); On-site; USD 21,923 - 31,224; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is looking for a Guest Service Agent in Denver, Colorado. This role involves ensuring smooth check-in and check-out procedures, maintaining guest records, and providing excellent guest services. You will be a vital part of the hotel's operations in a historic environment.

Ideal candidates have prior experience in guest services, strong communication skills, and proficiency in property management systems. Benefits include medical coverage, PTO, and travel perks.

Qualifications

• Previous experience in a hotel front desk or guest service role preferred.
• Ability to work independently and follow established hotel policies.

Responsibilities

• Greet, register, and assign rooms to guests upon arrival.
• Verify guest credit and establish payment methods for accommodation.
• Coordinate with housekeeping and maintenance staff to address guest-reported issues.

Skills

Customer service skills

Communication skills

Proficiency in property management systems

Basic bookkeeping tasks

Problem-solving abilities

Organizational skills

Tools

Word

Excel

Job description

Stonebridge Companies is looking for a Guest Service Agent in Denver, Colorado. This role involves ensuring smooth check-in and check-out procedures, maintaining guest records, and providing excellent guest services. You will be a vital part of the hotel's operations in a historic environment.

Ideal candidates have prior experience in guest services, strong communication skills, and proficiency in property management systems. Benefits include medical coverage, PTO, and travel perks.