Guest Services & Membership Specialist

The Salvation Army; Dayton (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

The Salvation Army Guest Services Attendant in Dayton, OH delivers exceptional customer service at the point of sale. You will handle memberships, answer questions, and assist callers and visitors with a friendly, professional approach. Strong communication and cash-handling skills are required to support programs and operations.

Responsibilities include processing memberships, maintaining POS areas, and providing referral information while upholding all policy procedures and safety rules.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle cash and operate POS system.
• Experience with membership processing or program enrollment is a plus.

Responsibilities

• Provide prompt, courteous service to customers, clients, and members.
• Process memberships and data entry for sales.
• Answer questions about programs and direct inquiries to staff.
• Maintain clean, orderly POS stations and kiosks.
• Open and close tills and secure POS area.
• Assist with scholarship processes and referrals as needed.

Skills

Customer service

Cash handling

POS system

English communication

Team player

Education

High school diploma or GED

Tools

POS system

Job description

The Salvation Army Guest Services Attendant in Dayton, OH delivers exceptional customer service at the point of sale. You will handle memberships, answer questions, and assist callers and visitors with a friendly, professional approach. Strong communication and cash-handling skills are required to support programs and operations.

Responsibilities include processing memberships, maintaining POS areas, and providing referral information while upholding all policy procedures and safety rules.