Guest Experience & Membership Specialist

The Salvation Army USA Eastern Territory; Ashland (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The Salvation Army USA Eastern Territory is seeking an on-site receptionist at the Ray & Joan Kroc Corps Community Center in Ohio. The role focuses on delivering welcoming service, selling memberships, handling payments, and providing information about programs and services.

Responsibilities include greeting guests, directing calls, maintaining records, and supporting events. Evening or weekend shifts may be required to meet center needs; strong communication and basic computer skills are

Qualifications

• High school diploma or GED required.
• Excellent organizational and communication skills with guests and staff.
• Good computer skills including word processing, email, and basic databases.
• Ability to lift and carry up to 30 pounds and stand for extended periods.

Responsibilities

• Serve as first contact at reception for guests and members.
• Sell memberships or classes and process payments accurately.
• Handle telephone calls, messages, and inquiries professionally.
• Maintain accurate records of payments and registrations.
• Assist with clerical tasks and support events as needed.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma or GED

Tools

POS system

Word processing

Email

Database basics

Job description

The Salvation Army USA Eastern Territory is seeking an on-site receptionist at the Ray & Joan Kroc Corps Community Center in Ohio. The role focuses on delivering welcoming service, selling memberships, handling payments, and providing information about programs and services.

Responsibilities include greeting guests, directing calls, maintaining records, and supporting events. Evening or weekend shifts may be required to meet center needs; strong communication and basic computer skills are