Member Services & Welcome Center Specialist

Salvation Army; Biloxi (MS); On-site; USD 34,385,000 - 40,116,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan

Health Insurance

Voluntary Life Insurance

Job summary

The Salvation Army Ray & Joan Kroc Corps Community Center in Biloxi is seeking a friendly front desk associate to deliver exceptional member services, sell memberships, and answer inquiries about programs and classes. You will handle cash, operate the POS system, and greet visitors in a welcoming way.

This role requires a High School Diploma or GED and at least six months of cashier or customer service experience. Training will cover center operations, safety rules, and program schedules.

Qualifications

• High School Diploma or GED required; six months cashier or customer service experience preferred.
• Ability to read, write and communicate in English.
• Experience using a POS system and handling cash accurately.

Responsibilities

• Greet and assist members and guests, sell memberships or classes.
• Provide information about programs and classes; answer questions in a courteous manner.
• Handle cash, process transactions, and balance at shift end.
• Answer telephone calls and direct to appropriate staff or programs.

Skills

Customer service

Cash handling

Communication

Telephone etiquette

Education

High School Diploma or GED

Tools

POS system

Switchboard/telephone

Job description

The Salvation Army Ray & Joan Kroc Corps Community Center in Biloxi is seeking a friendly front desk associate to deliver exceptional member services, sell memberships, and answer inquiries about programs and classes. You will handle cash, operate the POS system, and greet visitors in a welcoming way.

This role requires a High School Diploma or GED and at least six months of cashier or customer service experience. Training will cover center operations, safety rules, and program schedules.