Guest Services & Information Desk Associate

Hackensack Meridian Health Inc.; Hackensack (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

Hackensack Meridian Health Inc. is seeking an Information and Guest Services Representative to warmly welcome guests, assist with visitor passes, and guide people to Medical Center services. This role requires a friendly, professional demeanor and the ability to answer questions while maintaining a polished lobby environment.

Required: high school diploma or GED, typing ability, and 1–2 years of front desk or hospitality experience; Spanish bilingual skills preferred. Computer training is a plus.

Qualifications

• High School diploma, GED, and/or GED equivalent programs.
• Typing ability required.
• One to two years working experience required.
• Computer training preferred.
• One to two years experience in front desk/reception or hospitality preferred.
• Bilingual (Spanish) preferred.

Responsibilities

• Welcoming guests and responding to requests for visitor passes.
• Providing directions to Medical Center services and answering questions about services.
• Maintaining a professional image and environment of lobby areas.

Skills

Typing ability

Customer service experience

Bilingual (Spanish) preferred

Education

High School Diploma or GED

Job description

Hackensack Meridian Health Inc. is seeking an Information and Guest Services Representative to warmly welcome guests, assist with visitor passes, and guide people to Medical Center services. This role requires a friendly, professional demeanor and the ability to answer questions while maintaining a polished lobby environment.

Required: high school diploma or GED, typing ability, and 1–2 years of front desk or hospitality experience; Spanish bilingual skills preferred. Computer training is a plus.