Patient Experience Liaison & Greeter

Hackensack Meridian Health Inc.; Hackensack, Northern (NJ, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Hackensack Meridian Health is seeking a friendly Greeter to welcome patients and serve as a liaison between patients and hospital staff. You will help interpret hospital policies, procedures, and services, and assist in solving problems and concerns to improve the patient experience.

The ideal candidate has excellent written and verbal communication skills and proficient computer skills (Microsoft Office and Google Suite). This full-time position is on-site at our Hackensack, NJ facilities.

Qualifications

• Excellent written and verbal communication skills.
• Proficient computer skills including Microsoft Office and Google Suite.

Responsibilities

• Greeter serves as liaison between patient and hospital staff.
• Assist patients in interpreting hospital policies, procedures, and services, and in obtaining solutions to problems and concerns.
• Assist manager in gaining awareness of patient's perceptions of the hospital experience.

Skills

Communication skills

Computer literacy

Job description

Hackensack Meridian Health is seeking a friendly Greeter to welcome patients and serve as a liaison between patients and hospital staff. You will help interpret hospital policies, procedures, and services, and assist in solving problems and concerns to improve the patient experience.

The ideal candidate has excellent written and verbal communication skills and proficient computer skills (Microsoft Office and Google Suite). This full-time position is on-site at our Hackensack, NJ facilities.