Information & Guest Services Representative - Part Time

Hackensack Meridian Health Inc.; Hackensack (NJ); On-site; USD 33,000 - 42,000; Full time

Job summary

Hackensack Meridian Health is seeking an Information & Guest Services Representative to warmly welcome guests, issue visitor passes, and guide visitors to services within the Medical Center. The role also involves answering questions about services and policies while upholding the professional lobby image.

Required is a high school diploma or GED and 1–2 years of work experience, with typing ability; bilingual Spanish is preferred but not mandatory.

Qualifications

• High School diploma, GED, and/or GED equivalent programs.
• Typing ability required.
• One to two years working experience required.

Responsibilities

• Welcome guests and respond to requests for visitor passes.
• Provide directions to Medical Center services and answer questions about services and policies.
• Maintain professional image and environment of lobby areas.

Skills

Typing

Front desk/reception experience

Bilingual Spanish (preferred)

Education

High School diploma / GED

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Information & Guest Services Representative is responsible for welcoming guests, responding to requests for visitor passes, providing directions to Medical Center services, answering questions about Medical Center services and policies and maintaining professional image/environment of lobby areas.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Typing ability required.
• One to two years working experience required.

Education, Knowledge, Skills and Abilities Preferred:

• Computer training preferred.
• One to two years experience in front desk/reception position or hospitality experience preferred.
• Bi-lingual preferred. Spanish preferred.