Guest Services Host — Warm Welcome & Large Reservations

Biltmore Hotel; Miami (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

The Biltmore Hotel in Miami is seeking a friendly Host/Hostess for Fontana Restaurant. You will greet and seat guests, assist with selling and booking large party reservations across hotel outlets, and ensure compliance with standard operating procedures to deliver exceptional guest service.

Experience in a busy restaurant and strong English communication are preferred. The role requires attentiveness, multitasking, and the ability to maintain an organized host stand during peak hours.

Qualifications

• One year restaurant experience preferred.
• Speak, read, write and understand English.

Responsibilities

• Greet and seat guests as they enter Fontana Restaurant.
• Assist with selling and booking large party reservations.
• Maintain hostess stand organization and cleanliness.
• Provide accurate information and directions to guests.
• Support servers with drink orders and guest needs.

Skills

Restaurant experience

English proficiency

Job description

The Biltmore Hotel in Miami is seeking a friendly Host/Hostess for Fontana Restaurant. You will greet and seat guests, assist with selling and booking large party reservations across hotel outlets, and ensure compliance with standard operating procedures to deliver exceptional guest service.

Experience in a busy restaurant and strong English communication are preferred. The role requires attentiveness, multitasking, and the ability to maintain an organized host stand during peak hours.