Upscale Restaurant Host - Guest Experience & Reservations

Biltmore; Asheville (NC); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

On-site health clinic

Wellness programs

Estate gardens access

40% off estate retail & dining

Housing assistance

Childcare assistance

Home purchase assistance

Job summary

Biltmore in Asheville, NC is seeking an enthusiastic Host/Hostess to warmly greet guests, escort them to tables, and support seating flow across restaurant sections.

Ideal candidates have customer service experience, strong communication, and basic cash handling; OpenTable experience is helpful. This role requires flexible shifts, physical adaptability, and a team‑oriented approach to uphold Biltmore's standards of service.

Qualifications

• Previous customer/guest service experience strongly preferred.
• Excellent verbal and written communication.
• Familiarity with reservations software; OpenTable experience helpful.
• Basic math skills and cash handling.

Responsibilities

• Greet and escort guests to tables, assist in seating.
• Maintain flow of seating by section and prepare restaurant for service.
• Answer telephone, take reservations, and assist in monitoring guest needs.
• Provide general assistance and support for department, leadership, and company.

Skills

Customer service

Communication

Cash handling

Tools

OpenTable

Job description

Biltmore in Asheville, NC is seeking an enthusiastic Host/Hostess to warmly greet guests, escort them to tables, and support seating flow across restaurant sections.

Ideal candidates have customer service experience, strong communication, and basic cash handling; OpenTable experience is helpful. This role requires flexible shifts, physical adaptability, and a team‑oriented approach to uphold Biltmore's standards of service.