Upscale Dining Room Host & Reservations

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health clinic access

Estate gardens access

40% off estate retail & dining

Complimentary tickets based on hours

Job summary

Biltmore is seeking a friendly host to greet guests, escort them to tables, and manage seating flow in a upscale dining environment. You will handle reservations, answer calls, and help maintain a welcoming dining room during shifts typically from 9:00AM to 6:00PM, with weekend availability required.

This role supports the restaurant team, ensuring guest satisfaction and a smooth operation while upholding Biltmore standards of hospitality and service.

Qualifications

• Experience in guest-facing roles in a high-end restaurant is preferred.
• Excellent verbal and written communication skills.
• Ability to remain composed in a fast-paced service environment.

Responsibilities

• Greet and acknowledge arriving guests warmly.
• Escort guests to tables and assist in seating to maintain flow.
• Answer the telephone, take reservations, and maintain the reservation book.
• Provide general assistance to the department and leadership as needed.
• Maintain cleanliness and preparation of the dining area.

Skills

Customer service

Communication

Reservations software

Guest relations

Tools

OpenTable

Job description

Biltmore is seeking a friendly host to greet guests, escort them to tables, and manage seating flow in a upscale dining environment. You will handle reservations, answer calls, and help maintain a welcoming dining room during shifts typically from 9:00AM to 6:00PM, with weekend availability required.

This role supports the restaurant team, ensuring guest satisfaction and a smooth operation while upholding Biltmore standards of hospitality and service.