Guest Services & Front Desk Specialist

Moodreact; Washington (District of Columbia); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training and ongoing support

Professional workplace

Skill development

Career growth

Competitive compensation

Job summary

Moodreact is a full-service maintenance company providing expert electricians, appliance repair technicians, plumbers, and skilled general labor teams. We are seeking a Front Desk Agent to warmly welcome visitors, answer inquiries, and support daily reception operations in a professional environment.

The role focuses on organization, courteous communication, appointment scheduling, and seamless coordination with team members.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, and approachable demeanor.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple requests.
• Dependable, punctual, and team-oriented.
• Ability to respond calmly and professionally to inquiries.
• Front desk or reception experience is an asset but not required.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide general information and respond to inquiries courteously.
• Answer and route incoming telephone calls as needed.
• Assist with appointment scheduling and visitor coordination.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming correspondence and deliveries.
• Provide general administrative support to team members.
• Help coordinate daily front desk activities and follow established procedures.
• Handle visitor information responsibly and professionally.

Skills

Communication

Customer service

Professional demeanor

Organization

Multitasking

Teamwork

Reception experience asset

Job description

Moodreact is a full-service maintenance company providing expert electricians, appliance repair technicians, plumbers, and skilled general labor teams. We are seeking a Front Desk Agent to warmly welcome visitors, answer inquiries, and support daily reception operations in a professional environment.

The role focuses on organization, courteous communication, appointment scheduling, and seamless coordination with team members.