Guest Services Front Desk Associate | Flexible Hours

Hyatt Vacation Ownership; United States; On-site; USD 29,000 - 41,000; Full time

Job summary

Marriott Vacations Worldwide is seeking a Guest Service Associate to welcome Owners and guests from arrival to departure, delivering a personalized vacation experience. You will handle check-ins/outs, share information about the resort, and ensure a warm, professional service culture.

The role requires strong customer service, clear communication, and the ability to multi-task in a team environment, with opportunities to work flexible evenings, weekends, and holidays.

Qualifications

• Previous guest service or hospitality experience is preferred.
• Strong communication and problem-solving skills.
• Ability to personalize guest interactions and upsell services.

Responsibilities

• Greet guests and manage arrivals and departures.
• Provide accurate information about the resort and surrounding area.
• Deliver personalized vacation experiences for Owners and guests.
• Maintain professional appearance and adhere to company policies.

Skills

Customer service

Attention to detail

Multi-tasking

Communication

Job description

Marriott Vacations Worldwide is seeking a Guest Service Associate to welcome Owners and guests from arrival to departure, delivering a personalized vacation experience. You will handle check-ins/outs, share information about the resort, and ensure a warm, professional service culture.

The role requires strong customer service, clear communication, and the ability to multi-task in a team environment, with opportunities to work flexible evenings, weekends, and holidays.