Guest Services & Front Desk Associate

Jobappnetwork; South Brunswick (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

DailyPay Access

Medical, dental, and vision benefits

Paid time off

Employee Assistance Program

Career growth opportunities

Job summary

Hotel Management and Consulting, Inc. in New Jersey is seeking a friendly Guest Attendant to be the face of the property and handle daily guest interactions. You will manage reservations, check-ins/outs, and tours for potential guests, while fulfilling special requests with care and efficiency.

The role emphasizes strong communication, organization, and problem-solving skills in a collaborative team that values equal opportunity and growth opportunities.

Qualifications

• Minimum one year in customer service; hotel operations preferred.
• Proficient computer skills and basic reservation systems.
• Excellent communication and strong organizational abilities.
• Proactive, problem-solving mindset with adaptability to schedule changes.

Responsibilities

• Front office operations including reservations, renewals, check-ins and check-outs.
• Greet guests, conduct tours for potential guests, and handle special requests.
• Perform laundry duties and maintain clean, organized areas.
• Assist with in-house sales and marketing initiatives to boost occupancy.
• Follow emergency procedures and ensure guest security.

Skills

Customer service

Computer skills

Communication skills

Organizational skills

Problem solving

Flexible schedule

Job description

Hotel Management and Consulting, Inc. in New Jersey is seeking a friendly Guest Attendant to be the face of the property and handle daily guest interactions. You will manage reservations, check-ins/outs, and tours for potential guests, while fulfilling special requests with care and efficiency.

The role emphasizes strong communication, organization, and problem-solving skills in a collaborative team that values equal opportunity and growth opportunities.