Guest Services Front Desk Associate

THEODORE ROOSEVELT MEDORA FOUNDATION; Medora (ND); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

The Theodore Roosevelt Medora Foundation seeks a Front Desk Representative to operate the hotel/motel front desk and assist guests with inquiries. You will efficiently manage check-in and checkout, warmly welcome guests, and direct them to the right staff for help with questions and special requests.

This full-time role requires standing for extended periods, fluency in English, and dependable punctuality. You’ll work indoors in a temperate environment, with occasional outdoor duties during

Qualifications

• Previous front desk experience desirable.
• Able to operate PMS system or willing to learn.
• Strong math skills for making changes quickly and accurately.
• Fluent in English; bilingual a plus.

Responsabilités

• Efficiently manages the operations of the front desk, ensuring minimal time for check-in and checkout
• Warmly and professionally welcomes all guests
• Directs guests to appropriate hotel staff for assistance with questions and special requests
• Handle guest issues as they arise
• Treats requests with professionalism, tact, and courteous manner
• Ensures prompt delivery of final bills to guests
• Ensures lobby and shared areas are kept neat and orderly
• Maintains knowledge of Medora, Hotel Rooms, Hotel Policies and is able to assist guests in making reservations or providing recommendations

Connaissances

Excellent verbal communication skills

Provide consistent, excellent customer

Reliable, on time, and ready for every

Ability to stand for extended periods

Formation

Previous Front Desk experience desirable

Operate PMS system, or willing to learn

Math skills for making changes quickly and accurately

Fluent in English; bilingual a plus

Outils

PMS system

Description du poste

The Theodore Roosevelt Medora Foundation seeks a Front Desk Representative to operate the hotel/motel front desk and assist guests with inquiries. You will efficiently manage check-in and checkout, warmly welcome guests, and direct them to the right staff for help with questions and special requests.

This full-time role requires standing for extended periods, fluency in English, and dependable punctuality. You’ll work indoors in a temperate environment, with occasional outdoor duties during