Guest Services Front Desk Agent - Hospitality Excellence

Peachtree Group Hospitality Management; Baltimore (MD); On-site; USD 21,352 - 23,074; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

A hospitality management company in Baltimore is seeking a Front Desk Agent. The ideal candidate will be responsible for processing check-ins and check-outs, securing payments, and assisting guests with their requests. This role emphasizes exceptional service and attention to detail. Competitive pay ranges between $15.50 and $16.75 per hour, along with a comprehensive benefits package including medical, dental, and a generous 401(k) match. Join a team dedicated to exceeding guest expectations.

Responsibilities

• Process check-ins and check-outs for guests.
• Secure payment and verify billing adjustments.
• Assist guests with reservations and requests.
• Anticipate guest needs and implement creative solutions.

Skills

Team Player

Dedicated

Enthusiastic

Detail Oriented

Job description

A hospitality management company in Baltimore is seeking a Front Desk Agent. The ideal candidate will be responsible for processing check-ins and check-outs, securing payments, and assisting guests with their requests. This role emphasizes exceptional service and attention to detail. Competitive pay ranges between $15.50 and $16.75 per hour, along with a comprehensive benefits package including medical, dental, and a generous 401(k) match. Join a team dedicated to exceeding guest expectations.