Guest Experience Front Desk Agent

39:23 Management; Lubbock (TX); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Medical and dental insurance

Paid time off

Life insurance

Job summary

39:23 Management is seeking a Hotel Front Desk Agent to warmly welcome guests, manage check-ins/outs, and provide information about local attractions. You will handle payments, answer inquiries, and coordinate with housekeeping to ensure a seamless stay.

This role offers competitive pay, benefits, and opportunities to grow within a guest-centric hotel team. Candidates with hospitality or customer service experience are preferred, with flexibility to work weekends and holidays.

Qualifications

• Previous front desk, hospitality, or customer service experience (preferred but not required).
• Strong communication and multitasking skills.
• A positive, professional attitude and a commitment to hospitality.

Responsibilities

• Greet guests with warmth and professionalism, making them feel welcome.
• Assist with check-ins, check-outs, and reservations efficiently and accurately.
• Answer guest inquiries and provide information about hotel amenities and local attractions.
• Handle guest concerns and resolve issues to ensure satisfaction.
• Process payments, manage billing, and maintain accurate records.
• Collaborate with housekeeping and maintenance teams to ensure guest needs are met.

Skills

Front desk experience

Customer service

Cash handling

Job description

39:23 Management is seeking a Hotel Front Desk Agent to warmly welcome guests, manage check-ins/outs, and provide information about local attractions. You will handle payments, answer inquiries, and coordinate with housekeeping to ensure a seamless stay.

This role offers competitive pay, benefits, and opportunities to grow within a guest-centric hotel team. Candidates with hospitality or customer service experience are preferred, with flexibility to work weekends and holidays.