Guest Services Front Desk Agent – Growth & Perks

White Lodging Services, Inc.; Richmond (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Referral bonuses

401(k) with match

PTO with rollover

Wellness tools

Tuition reimbursement

Hotel discounts

Growth opportunities

EAP

Insurance from day 1

Parental leave

Job summary

White Lodging Services, Inc. in Richmond, VA is seeking a Front Desk Agent to warmly welcome guests, check them in and out, and manage reservations. You will provide exceptional service in a fast-paced, guest-facing environment while learning hotel services, hours, and amenities.

Join a team focused on guest satisfaction with opportunities for growth, flexible scheduling, and comprehensive benefits through a premier hospitality company.

Qualifications

• Strong communication skills.
• Customer-first mindset.
• Ability to adapt to dynamic environments.
• Willingness to work long hours, weekends, and holidays.

Responsibilities

• Greet and register guests.
• Manage reservations and check-in/check-out.
• Follow cash handling and accounting procedures.
• Know hotel services, rates, and amenities.
• Maintain lobby cleanliness.
• Protect guest and hotel information.

Skills

Strong communication

Customer service

Flexibility

Team player

Hospitality experience

Stand for long hours

Attendance availability

Job description

White Lodging Services, Inc. in Richmond, VA is seeking a Front Desk Agent to warmly welcome guests, check them in and out, and manage reservations. You will provide exceptional service in a fast-paced, guest-facing environment while learning hotel services, hours, and amenities.

Join a team focused on guest satisfaction with opportunities for growth, flexible scheduling, and comprehensive benefits through a premier hospitality company.