Guest Services Front Desk Agent: Flexible Schedule

PM Hotel Group; New York (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Hotel discounts

Excellent pay

Job summary

PM Hotel Group seeks a friendly front desk professional to be the face of the hotel. You will greet guests, assist with check-in/check-out, and share local area knowledge to enhance their stay.

The role requires a High School diploma or equivalent and 3–6 months of related experience, with a strong emphasis on customer service and a positive attitude. Flexible scheduling including nights and weekends is expected, with benefits including hotel discounts and competitive pay.

Qualifications

• High School diploma (or equivalent).
• 3–6 months of related experience preferred.
• Must be a people-person with positive manner and strong communication.

Responsibilities

• Be the face at the front desk ensuring guest satisfaction from check-in to check-out.
• Share knowledge of local restaurants, entertainment, and events with guests.
• Handle cash and use computers, databases, and property management systems for daily tasks.

Skills

Customer service

People skills

Cash handling

Computer skills

Front desk operations

Education

High School diploma or equivalent

Tools

Property management systems

Job description

PM Hotel Group seeks a friendly front desk professional to be the face of the hotel. You will greet guests, assist with check-in/check-out, and share local area knowledge to enhance their stay.

The role requires a High School diploma or equivalent and 3–6 months of related experience, with a strong emphasis on customer service and a positive attitude. Flexible scheduling including nights and weekends is expected, with benefits including hotel discounts and competitive pay.