Front Desk Experience Ambassador

PM Hotel Group; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

PM Hotel Group in Philadelphia is seeking a friendly Front Desk Agent to be the face of the hotel. You will greet guests, manage check-in and check-out, and create a warm, welcoming environment while sharing your knowledge of the area.

You will handle guest requests, cash transactions, and use a computer, databases, and a property management system to keep operations smooth. A High School diploma and 3–6 months of related experience are preferred, with a strong people-person approach essential.

Qualifications

• High School diploma or equivalent.
• 3–6 months related experience preferred.
• Strong people-person with ability to stay calm under pressure.

Responsibilities

• Greet guests and assist at check-in/check-out.
• Provide area recommendations and local information to guests.
• Handle cash and operate the PMS and related technology.

Skills

Customer service

Communication skills

Local knowledge sharing

Education

High School diploma or equivalent

Tools

Property Management System (PMS)

Databases

Cash handling systems

Job description

PM Hotel Group in Philadelphia is seeking a friendly Front Desk Agent to be the face of the hotel. You will greet guests, manage check-in and check-out, and create a warm, welcoming environment while sharing your knowledge of the area.

You will handle guest requests, cash transactions, and use a computer, databases, and a property management system to keep operations smooth. A High School diploma and 3–6 months of related experience are preferred, with a strong people-person approach essential.