Guest Experience Front Desk Agent (Flexible Schedule)

Hospitality Ventures Management Group; Lubbock, Northern (TX, KY); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

PayActive access to earned wages

Paid Time Off (PTO) and Paid Holidays

Full healthcare benefits

401(k) with 4% match

Hotel and food & beverage discounts

Job summary

Hospitality Ventures Management Group seeks a Front Desk Agent to warmly welcome guests, manage check-in/check-out, handle reservations, and address inquiries. You’ll contribute to a seamless guest experience with a friendly, professional demeanor.

Responsibilities include guiding guests to services and local attractions, coordinating with the Front Office Manager, and supporting a culture of excellence across the team. Prior hotel experience is a plus and a valid license may be required.

Qualifications

• Hotel experience is a plus.
• Combination of education and experience required.

Responsibilities

• Welcome guests and provide warm, professional service at check-in and check-out.
• Handle reservations and respond to guest inquiries.
• Provide information about hotel services and local attractions.
• Report to the Front Office Manager or Front Office Supervisor.

Job description

Hospitality Ventures Management Group seeks a Front Desk Agent to warmly welcome guests, manage check-in/check-out, handle reservations, and address inquiries. You’ll contribute to a seamless guest experience with a friendly, professional demeanor.

Responsibilities include guiding guests to services and local attractions, coordinating with the Front Office Manager, and supporting a culture of excellence across the team. Prior hotel experience is a plus and a valid license may be required.